Microsoft is committed to providing its customers with software that has been tested for safety and security. Although no system is completely secure, we use processes, technology, and several specially focused teams to investigate, fix, and learn from security issues to help us meet this goal and to provide guidance to customers on how to help protect their PCs.

As part of the Microsoft software release process, all software released to the Download Center is scanned for malware before it is made available for public download. Additionally, after release, the software available from the Download Center is routinely scanned for malware. Microsoft recognizes that the threat environment is constantly changing and will continue to evolve over time, and we are committed to process improvements that will help protect our customers from malware threats.

Microsoft offers a range of online services to help you keep your computer up to date. Windows Update finds updates that you might not even be aware of and provides you with the simplest way to install updates that help prevent or fix problems, improve how your computer works, or enhance your computing experience. Visit Windows Update to learn more.

The Microsoft Download Center has recently been revised to better serve you as a one-stop shop for products available for purchase, in addition to products and downloads available for free. For your convenience, items available for purchase are linked directly to Microsoft Store. Items available as free downloads are linked to details pages, where you can learn more about them and initiate downloads.

If you would like Microsoft to scan your computer and recommend updates, please see the preceding question. If you would like to search for specific downloads, start by using one of these methods.

• To find products and downloads, in the navigation bar that appears across the center of the Download Center home page, click an icon.
• To search more specifically for a product or download, on the menu bar displayed near the top of the page, click a menu name and then click a product or download.
• To search by keyword, at the top of the page, in the Search Download Center search box, type the word or words you wish to search for.

On the Search results page, you may see the following:

• An Editor's choice listing of products and downloads, which are recommendations based on the search term.
• A Sort by box on the right side of the page. Click the down arrow, and select a display order for the search results.
• A list of Filter options on the left side of the page. Click a Filter option to narrow the list of items displayed in the search results. The Filter option operates together with the original search term to narrow the scope of search results.

When you see the item you’re interested in, click the item link to find out more about downloading or purchasing it.

• Clear Cache

  If you cannot complete a download, you may need to clear the cache in Windows Internet Explorer, as described in the following steps. Note that this procedure will vary slightly, depending on the version of Internet Explorer you have installed

  1. On the Tools menu in Internet Explorer, click Internet Options , and then click the General tab.
  2. In the Browsing history section, click Delete .
  3. In the Delete Browsing History dialog box, in the Temporary Internet Files section, click Delete files and then click Yes if you would like to empty your entire cache of temporary Internet files.
  4. In the Delete Browsing History dialog box, in the History section, click Delete history . When you are asked if you would like to delete the history of websites you have visited, click Yes . When you are done, click Close .
  5. In the General tab, in the Browsing history section, click Settings . In the Settings dialog box, select Every time I visit the webpage . Then set the disk space to use for the Temporary Internet Files folder to a size larger than your intended download. Next, click the View Files button.
  6. In the Temporary Internet Files window that opens, open the Edit menu and click Select All . Press Delete . When you are asked if you would like to delete all the cookies you have selected, click Yes . Click the OK buttons until you return to the General tab, and then click OK to close the dialog box.

• Disable Automatic Termination

  Another possible reason for not being able to complete a download is that your Internet service provider (ISP) may be automatically terminating your Internet connection after it has been idle for a specific number of minutes. Contact your ISP to disable the automatic termination of your connection when downloading files.

You can sign up to receive a customized email newsletter notifying you of new downloads, featured downloads, and services such as Genius Fish Update

1. Go to the Download Notifications page.
2. Click Sign Up Today and follow the instructions.